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Not Apple Customer Support

[UPDATED 6/24/18 BELOW] In late August we published an article about the many fake Amazon Customer Support phone numbers showing up on forums all over the Internet. (Visit: Amazon Customer Support…NOT!) Most importantly, Google is being manipulated so that these fake phone numbers are showing up high in search results.   People who call these numbers are victimized by criminals in multiple ways, especially financially.

 

Since posting our Amazon article in late August, we’ve found 26 phony numbers.  However, on September 17 while researching another new fake Amazon phone number we came across this Google result below.

Apparently, criminals are promoting the phone number 888-365-0444 as more than just Amazon Customer Support.  They are also promoting it as an HP Support number and an Apple Support number.  The link at AlienVault.com really caught our attention.  So we Googled “Apple customer service phone number” for just the past week.  We were startled by what we found…

In all, we were able to locate 10 fake Apple customer service numbers and a fake website being pushed out to consumers and showing up high in Google searches.  If these phony numbers are being used by criminals like the Amazon phone numbers, the fake support staff will trick consumers into giving control of their computers and Apple accounts to criminals who will steal personal information and make purchases using the consumer’s account.

 

The FRAUDULENT Apple Customer Service Numbers are:

877-317-7420     866-952-1084     855-855-3844     855-654-1222
855-401-6900     844-239-7666     800-813-0692     800-786-0581
800-582-2401     800-580-2401
ADDED 9/28/17:
844-245-6784      844-523-5140
ADDED 10/17/17:
888-513-4666     844-852-8093     877-368-1508     877-467-0649
888-204-1666
ADDED 10/26/17
800-235-3083    888-310-7097     844-202-0908    844-235-6222
ADDED 11/17/17
800-484-0081    833-802-0003     855-834-1333    877-407-9251
877-910-4205     855-888-3966      888-958-7442     800-582-2401
800-608-5461     855-834-1333     855-454-6189     844-870-4017
888-226-1422     800-676-2775     877-769-4179     800-726-0294
ADDED 1/5/18
800-240-0925     800-460-9661     800-605-8632     800-856-1215
800-942-2851      844-210-3666      844-247-5325      844-804-4011
844-870-4017      855-332-6777      855-855-4898      866-866-1752
877-407-9251      877-871-6857      888-316-6111      888-500-2688
888-600-7030      888-887-7208      888-958-7442
ADDED 3/30/18
321-233-5007     800-204-4427     800-638-2441     843-903-1833
844-324-6260     844-776-9606     844-780-6762     844-850-8247
855-273-5444     855-410-2465     855-697-6111       855-925-7090
877-223-5513     877-885-4824      888-224-2928    888-810-8519
888-883-9566

 

New fraudulent Apple look-alike domains are appearing on the Internet to trick people into thinking they are Apple Customer Support.  They are not!  These include:
appletechsupportnumber[.]net
applesupportcentre[.]com
applephonesupport[.]com
applemacsupportnumber[.]com
appletechnicalsupportnumbers[.]com
apple-support.applehelp[.]support
iphonesupportnumber[.]com
iphonecustomerservice[.]org
liveapplesupport[.]com

There are also generic “customer care” websites that claim to offer support phone numbers for many services.  We found fraudulent information about Apple on these sites, making the entire website suspicious.  We do not recommend using them!  They include:
customerhelp247[.]com
instantcustomercare[.]com
icustomerservicenumber[.]com

 

There are many REAL Apple help phone numbers which you can see when you visit: https://www.apple.com/contact/

These real Apple computer support numbers include…

Consumer line: 800–692–7753
U.S. iPod, Mac and iPad technical support: 800–275–2273
U.S. iPhone technical support: 800–694–7466

IMPORTANT UPDATE (1/17/18)
On January 17, 2018 we heard from one of our readers.  He informed us that he received several calls from Apple Computer’s Consumer phone number. He says…  “I responded to a message to update my phone.  Then I received several phone calls from 800 692 7753.  The message was my phone and computer were hacked and I needed help.  On my computer they took me to an Apple supporter site (with an other word added.) They viewed my screen and found viruses and malware.  They said I urgently needed a fix.  They quoted a price of $ 400.  I said I would go to an Apple store but they said that was not needed and they could fix it online.  I declined and checked with my friends.  They sounded like they were from India and there were many voices in the background.”
The criminals calling this man spoofed their phone number so the call appeared to come from the legitimate Apple number.  Apple Computer will never call you to say your phone or computer has been hacked.

 

WARNING: The is a fake Apple website that is appearing in Google searches and, at first glance, it appears legitimate.  The domain name is applehelp.support.  Look at the links returned in this Google search for this domain:

In their effort to make this domain seem even more legitimate, they have added a sub-domain called “apple-support” to produce the domain apple-support.applehelp.support.  If you look in the very last link in the graphic above, you’ll see “apple” mentioned 4 times and “mac” twice!  But it is all a lie!  This is NOT Apple’s website or Apple’s customer support number.  A WHOIS lookup of Apple.com shows that it is registered to Apple, Inc of Cupertino, California since 1987.   However, if you run a WHOIS lookup of applehelp.support you find that it was registered in October, 2015 through a private proxy service of Arizona and the website title is “Hostmonster.”  Don’t believe this phony-baloney website!

SPECIAL UPDATE:
In May, 2018 we heard from a woman who looked online for a Gmail Customer Service number and found one of the phone numbers listed above: 855-925-7090.   She described talking to a man with an Indian accent and was almost fooled into paying $150 for a service to do something with her account.  We searched the Internet and found two more phone numbers being used by scammers pretending to be Google customer support numbers:  888-653-8185  and 855-925-7086